Apple has launched a new iPhone 8 Logic Board Repair program to address logic board issues that impacted a small percentage of iPhone 8 owners. The issue would cause random freezing, reboots, and unresponsive devices. While it impacted a small percentage of the overall number of iPhone 8’s out there, Apple Support felt it was enough of an issue to offer free repairs to address the issue.
The logic board issue was found to be an issue on 8’s sold between September 2017 and March 2018 in Australia, China, Hong Kong, India, Japan, Macau, New Zealand, and the U.S. The issue only impacts iPhone 8 and does not impact Plus devices. Apple has created a site where you can enter the serial number of your phone to determine if yours is impacted by the logic board issue. Even if you bought your iPhone 8 before or after this date range, head to the site to make sure that your phone isn’t impacted.
If your iPhone 8 is eligible for the program, you can go through the standard Apple Support process of either going to an authorized repair center, setting up an appointment at your local Apple Store to get the repair done, or mail your phone to Apple for them to replace it if that is more convenient for you.
Apple overall has a pretty good track record when it comes to offering repairs for defective devices or parts of devices. The only real “miss” as of late has been around the MacBook and MacBook Pro which it took them a long time to acknowledge the issue.